What's your cancellation policy?

Cancellation is different for Members and Guests.

Cancellation for Members - Before Check-in:
You can cancel and receive a 100% refund as long as you cancel 14 days prior to your check-in date. If you cancel less than 14 days but more than 7 days prior to check-in, you can cancel and receive 50% refund of the total reservation.

Cancellation for Members - After Check-In:
You can cancel and receive a 100% refund for any nights canceled over 14 days from the cancelation date. You can receive 50% refund for any nights canceled over 7 days from the cancelation date.

Cancellation for Non-Members - Before Check-in:
You can cancel and receive a 100% refund if you cancel at least 14 days prior to check-in.

Cancellation for Non-Members - After Check-In:
You can cancel and receive a 100% refund for any nights canceled over 14 days from the cancelation date.

Cancellation refunds will be issued based on the cancellation policy.

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