Cancellation is different for Members and Guests.
Cancellation for Members:
You can cancel and receive a 100% refund as long as you cancel 14 days prior to your check-in date. If you cancel less than 14 days but more than 7 days prior to check-in, you can cancel and receive 50% refund of the total reservation.
Cancellation for Non-members:
You can cancel and receive a 100% refund if you cancel at least 14 days prior to check-in.
Cancellation refunds will be issued based on the cancellation policy.