How does Outsite Rewards work?

What is Outsite Rewards?

Outsite Rewards is a program aimed at rewarding loyal Members with credits toward future stays at Outsite locations worldwide.

Outsite Rewards are based on a system of Points (which determine the Membership Status a Member is given), Statuses (which determine how much credit a Member is awarded for certain actions), and Credit (which can be exchanged for cash value when booking a future stay at Outsite).  


How to start using Outsite Rewards

‍Points are awarded to Outsite Members for staying at Outsite locations and other selected actions. 1 point is awarded for every night stayed at Outsite, while 10 points are awarded for every additional Outsite City a Member stays in.  For example, if a Member stays 7 nights at Outsite Cais do Sodre and 3 nights at Outsite Venice Beach Dell, the Member would be awarded 20 points. However, if a Member stays 7 nights at Outsite Santa Cruz Natural Bridges and 3 nights at Outsite Santa Cruz Seabright, the Member will be awarded just 10 points since both spaces are in the same City.

What is my Outsite Rewards Status?

These accumulated points determine a Member's Membership Status. The Member's Status is used to determine how much Outsite Credit the Member is awarded for each 100$ they spend while staying at Outsite once they've reached that particular status.  

The Status hierarchy and Rewards are as follows:

Commuter: 0-29 points.  $1 per 100$ spent per stay

Traveler: 30-99 points.  $2 per 100$ spent per stay

Nomad: 100+ points.  $4 per 100$ spent per stay


Point accumulation is based around the date the Member's Membership begins, and points are reset yearly on the Member's start date.  Once the number of Points you have surpasses the boundary for the next Status, your Status is upgraded.

If a Member is at the Commuter Status, the points are reset to zero on the one year anniversary of their Membership start date. If the Member unlocked the Traveler or Nomad Status during that year, points are reset with the remainder of points above the last Status unlocked rolling over to their next Member year. For example, if you currently have 42 Points, your Traveler Status is maintained, and you carry 12 Points to the next year.


How to find my Outsite Rewards Status

Your Rewards dashboard can be found at  Log in and click on the "Rewards'' tab.  There, you'll see your current Status, Points accumulated, and important dates to keep in mind for making sure you're making the most of how much Credit you could earn.  You'll also see how much Credit you've spent already, giving you a clear picture of how much Rewards have helped you save.  

How are Credits awarded?

Credits are awarded per stay and apply to rooms’ revenue, cleaning fees and extra guest fees. 

Example 1: 

If you are a Commuter member and spend a total of $1,050 during your stay, you will be awarded $10.5 credits ($1,050/$100*$1).

Example 2:

If you are a Traveler member and spend a total of $3,000 during your stay, you will be awarded $60 credits ($3,000/$100*$2).

Keep in mind that credits are valid for 2 years after their issuing date and will expire if not used.‍


How to use your Credit for a stay

Redeeming your Rewards is quite simple.  When making a booking at Outsite, you'll be given the option to redeem Credit prior to finalizing your purchase.  Simply allocate your Credit toward the stay you're booking and the Credit will be applied. Please note that Outsite Credits will only apply to 50% of your total booking price. Make sure to use your credit before it expires: 2 years after it has been awarded.

New Status Bonuses

Bonus Reward Credit is also awarded to Members who unlock a new Status.  When a Member unlocks Traveler or Nomad Status, $25 in credit is awarded. 


Examples of Members using Outsite Rewards

Example 1:

Member A starts their Membership June 6th, 2019. Over the course of their Member year, they stay at 1 Outsite location a total of 18 nights.  By June 6th, 2020, they have been awarded 18 points and earned 1$ per 100$ spent. However, since they didn't acquire enough points to move to the Traveler Status, their points are reset to zero and they remain at Commuter for the Members year starting June 6th, 2020.  

Example 2:

Let's stick with Member A, but for the year beginning June 6th, 2020.  In July of 2020 they stay in two Cities for 22 nights, accruing 42 points.  Having passed 30 points, they're upgraded to the Traveller Status and start earning $2 in credit for each 100$ spent they stay in addition to their $25 Status Bonus. In January and February of 2021, they stay at an additional two Cities for 43 nights, giving their an additional 63 points.  Now, they've made 105 points for their Member year and have been upgraded to Nomad Status, earning them $4 for each 100$ spent after achieving that Status, plus $25 Status Bonus.  On June 6th, 2021, their points are reset and 5 points roll over to their next Member year, but their Nomad Status is retained for that year, allowing them to accumulate more credit.  Now, they need only to accumulate 25 points that year to retain Traveler Status, or 95 to retain Nomad Status.

Notes to Consider

Location Points (10 points for each additional Outsite city stayed at) can only be awarded once per city, even after point reset.

Membership must be maintained to retain accumulated Credits.  If a Member cancels their Membership with Credits on their account, that credit will also be forfeited. 

Book a stay at Outsite today.