Arrival Guide:

Outsite Tulum Centro

Airport Transfer


Getting Around

City Guide


Nearest Bank/ATM

Mail & Packages

Laundry & Cleaning

Food & Drink



Reservations TeamSupport

Community Manager

Emergency Contact

Community & Events

Code of Conduct

Local Knowledge

Airport Transfer

Driving by Car

It takes 2 hours to drive from Cancun International Airport to Outsite Tulum.


Private Taxi (1 hour and 40 minutes from $167 USD)

There is no Uber or Lyft in this part of Mexico at the time of writing. However, private shuttles/taxis are available, and cost $100 USD one way or $175 round trip.

Select Casa Gran Malix as your location drop off location and you'll see the building on the right.

There's also a shared shuttle service which starts at $35 USD per person one way and will take you all the way to either of our locations from the Airport. Keep in mind that there is a 2 person minimum, and they don't offer round trips.

Public Transit

Bus + Taxi (3 hours, $23-$39 USD)

The ADO bus departs the airport to Tulum downtown for $19 USD each way. When you arrive in Tulum, just take a taxi and tell him to leave you in Outsite Centro Tulum. It should cost you maximum 200 pesos ($10 USD).


There's free public street parking available. We can also store scooters and bikes inside the house.

There's free public street parking available.

Getting Around

Exploring Tulum on Foot or by Bike

The most efficient way to get from Outsite to the center is by bike, scooter, or taxi. From there, you can easily walk around Avenida Tulum, where most of the action is. To get to the beach, the best way is by taxi, and if you would like to explore more of Tulum, Coba and the surrounding cenotes, we recommend renting a car.

The best way to get around is to rent a scooter (30 USD per day), but if you don't feel comfortable, get an e-bike (25 USD) or a bike (10-20 USD depending on the type). Feel free to ask the Community Manager for a recommendation. We work with the best businesses to ensure the prices are reasonable.

Public Transport

The ADO bus schedule links Tulum with Coba, Bacalar and Cancun. Collectivos are the 'local' way to get around Tulum - these are the white mini buses, stopping throughout town and along the beach road (each cost $50 MXN).

Local Perks

To help you make the most of your time in Tulum, we've partnered with local businesses to bring you exclusive discounts on rentals, wellness packages, and more. Visit the Member Hub for more info on the offers and how to redeem them during your stay.

Tigre de Mar

Rental service for bicycles (including electric options), ATVs, motorcycles and scooters. Tours also available.

Dos Ceibas

Beach front eco retreat, with a holistic center, restaurant and private beach.

Pies Descalzos

Eco-conscious restaurant serving simple, fresh fare. A popular spot for paddle boarding, it overlooks a beautiful cenote with chill-out decks for sunbathing after a quick dip.

Digital Nomad Guide


Tulum - Centro

Find out how to do


right with our guide to food, drink, entertainment, and work spots.


There is an organic market called Gipsy Market Tulum located 4 minutes by car from Outsite. For groceries or toiletries, Chedraui is a 15 minute drive away, and is the
largest supermarket around. is the main food delivery company.


There's one drug store near Outsite Centro in Aldea Zavia.

Nearest Bank

We recommend you get cash at the airport or in Tulum town. Scotiabank and HSBC have reliable ATMs. Note that cash is widely used in town as well as the beach area. Try to avoid the ATMs by the beach as many are unsecure.

Mail and Packages

Guests cannot receive mail or packages to this location.

Laundry & Cleaning

Guests will have access to washer, dryer and complimentary laundry detergent. Common areas are cleaned twice per week.

We offer 1 complimentary room cleaning per week for stays of 7 or more nights.

Food & Drink

There is a fully equipped kitchen ready for use, complete with filtered water, organic tea, coffee, and sugar.

Boards, Bikes & Fitness


Your Pre Arrival Checklist

Welcome to the jungle - Tulum is one of our more remote locations. Make sure to take the following steps for a smooth arrival.

• Bring mosquito repellant.
• Download the address (and how to get there), phone numbers and Wifi passwords so they’re available to you offline.
• Message the house manager on WhatsApp with your estimated time of arrival.

Read the digital nomad guide for more tips on visiting Tulum.

Contact Info

Reservations Team

For extensions or general enquiries, please email
To add an extra guest to your reservation, it is $15 per night in locations outside of Europe, and €13 per night for locations in Europe. There is a 2-night minimum stay for extra guests. Please email the Reservations Team to register your guest ahead of time.

Make changes to your booking.

For any reservation inquiries, changes, extensions, extra guest registrations, or cancelations, please contact us at

Questions during your stay?

For questions regarding your arrival and for questions during your stay contact us at // +351 22 766 7790

Community Manager

The Community Manager hosts gatherings, and events and shares local recommendations. Join the WhatsApp app group to stay updated on upcoming events.

Outsite Community Managers are your local host during your stay. They’re there to share local recommendations and answer questions you have about the Space.

Outsite Tulum Community Manager

Edith // // +525536724983

Emergency Information

Emergency Contact Details

Police: 911

Fire: 911

Ambulance: 911

Nearest Hospital

Hospital Tulum

Cancun - Chetumal 307, Tulum Centro, Tulum, Q.R., Mexico

Phone Number: 529848712271

Community & Membership

Local WhatsApp Group

Chat with other Members staying in the Space. Check your check-in instructions for details.

Outsite Member Hub

Connect with other Members from around the world

Say Hello

Win $250 at Outsite

Upload your Instagram posts using the hashtag #notonvacation to enter.

Win $250

Code of Conduct

To make sure our Spaces are safe, comfortable, and productive for everyone, we ask all our Members to follow our Code of Conduct.